An exciting opportunity has arisen for an enthusiastic person with a keen interest in social mobility to join the Villiers Park team as Fundraising Operations and Data Manager, a newly created role in our Fundraising team.
Salary: £xx,xxx FTE (£xx,xxx Pro Rata)
Contract: This role is offered at 0.6 FTE, which can be worked as three days a week or flexibly over a five-day period. Wednesday is a core working day for all staff
Reports to: Head of Fundraising
Location: The postholder can work from home but we will make reasonable requests for you to work in the Cambridge office for at least 1-2 days a month and to attend termly staff development days which take place in London or one of our hub locations
Closing Date: 14 November 2025
If you would like to apply for one of our vacancies, please download and complete an application form and an Equality and Diversity Monitoring Form, and email them with a short covering letter to hr@villierspark.org.uk.
Job Purpose
The Fundraising Operations and Data Manager is a newly created role in our Fundraising team. They will be responsible for managing the charity’s CRM (Salesforce) and working with colleagues across the team, and wider organisation, to ensure the smooth operational delivery of fundraising processes and activities.
The Fundraising Operations and Data Manager will provide data and donor insights to help identify trends and opportunities that contribute to shaping fundraising campaigns and enhance our stewardship.
Essential skills and experience
- Experience of managing a CRM, either in fundraising or in a business using client and customer data.
- An appetite for problem-solving, with experience of identifying and delivering on improvements for operational systems and processes.
- Excellent communication and relationship management skills, with the ability to convey complex information to a range of stakeholders and influence at a senior level.
- Excellent IT skills, with experience of using data analytics tools within Microsoft and other software packages, to produce accurate data analysis.
- Experience of developing and successfully embedding efficient operational processes.
- A robust understanding of data compliance including GDPR, PECR and the Fundraising Code of Practice.
- A commitment to social mobility and to Villiers Park’s vision and mission.
